Compare The Best Website Builders of 2018 Review

  • Great Do-It-For-Me Options — With no setup fee and no long-term commitment, can build your website for you, saving you time and stress.

  • Limited Free Functionality — does not offer a free trial period, and the free website builder option comes with serious strings attached.

  • Tons of Templates — There are more than 2,500 different designs in template gallery, giving you a variety of options to choose from.



When you’re deciding how to create your site, you can do it yourself with the website builder, or pay the company to do it for you. On, there’s a clear emphasis on the custom-built sites from their experts. If you choose to go with, this is the service we recommend and is the company’s strongest offering.

On the other hand, you can create your own site on with its DIY Web builder. It isn’t the most intuitive tool I’ve ever used, but it’s still possible to make attractive and functional websites with it. Check out some examples in the Website Gallery.

In short, the “Do It For Me” service is robust and will allow you to get exactly the site you want, without having to do much on your end. But most reviews of agree that the DIY process takes more time, effort, and patience than many other modern builders require.


Ideal For:

Good candidates for the builder are small-business owners and individuals who seek a simple, no-frills website they can create and maintain themselves. In particular, the “We Build It For You” option from is a great choice for any person or business that doesn’t have the time, energy, or interest in designing their website themselves.


The number of website templates I was able to choose from was overwhelming. There are over 2,500 different design templates to browse through, but many of them are just subtle variations of the same few structures.


In the template gallery, the templates are organized into roughly 30 different categories. Each category contains at least a few subcategories and by clicking on any of the template examples, I was able to see a slightly enlarged view that offered a bit more detail. In addition to choosing a template by browsing through the categories, users can also search by keywords or by color scheme. After finding a theme you like, though, there’s no option to play around with a demo to see how the example sites worked.

One neat feature of’s builder is that it allows you to easily switch between site templates. If you’re interested in a different look for your site, you can just pick a new theme, and the builder will migrates all of your information over, so you don’t need to recreate your site from scratch.

Ease of Use

Although software does have a cleaner interface than a few builders I’ve used in the past, the software is plagued by frustrating bugs that prevented me from making much progress with my site. The majority of reviews also express at least some level of frustration with the platform’s usability. Unfortunately, the user experience leaves a lot to be desired when it comes to ease of use.


Since there’s no option for a free demo, there was no way for me to test drive the platform’s interface without first signing up for a paid account. It was only after signing up that I found four tutorial videos that demonstrated the builder in action. But with a combined length of less than 10 minutes, the tutorials were far from comprehensive.


 1st MonthAfter 1st Month
Website Builder$1.95$22.95/mo
Website + Marketing$2.95$32.95/mo
Website + Marketing + E-Commerce$3.95$42.95/mo

How much is pricing for the DIY builder actually starts out affordable and competitive, but then skyrockets to ridiculous rates after 30 days. For example, the introductory cost for using the website builder starts at just $1.95. But four weeks later, the rate jumps to $22.95 per month. That’s much higher than what more modern and feature-rich Web builders charge for similar plans and better software. This could explain all of the reviews with complaints.

The costs for other plans are similar, with very low rates for the first month, followed by an increase to an amount that’s unreasonably high. Compare monthly costs to rates from other popular Web builders, and you won’t have any problem finding a better deal.

The cost of a custom-built website from starts at $114.95 per month after the first 30 days. And that’s just for the base plan. If you have greater needs, that cost could increase substantially.


Individuals, organizations, and small businesses can get great custom-built sites at no upfront cost. This includes professional design and copy written just for you, along with a few other features.

  • Business – will work for virtually any type of business, from restaurants to retail stores, whether or not they’re interested in e-commerce. When builds a site for you, they can make sure it’s listed in search engines, and you’ll have the tools to track your site’s stats. Plus, you can upgrade to a mobile-friendly site, so users can view your site on any screen size.

  • Portfolio – Artists, musicians, and designers can build a portfolio website to showcase their best work. This is an audience that will really appreciate the 2,500 website templates offered.

  • Blog – Bloggers can use’s website builder to create a personalized place to share their thoughts. The tools to create content, insert images, publish, and promote are all offered by

Website Coach

Though I didn’t take advantage of this feature, offers a helping hand for those getting their first site off the ground. The company’s certified Website Coaches are committed to helping customers create better websites without it costing them an arm and a leg. These tech-savvy tutors promise to do everything in their power to ensure that visitors have an enjoyable experience on your website.

For starters, a Website Coach will give you a guided tour of the builder’s interface and provide you with some sound advice for selecting the best template. After that, your Coach will walk you through the process of choosing appropriate images for your site, and give you tips for editing them.

Finally, prior to publishing your site, a Website Coach will review your design and content decisions, and evaluate your site’s optimization for search engines. And even after your site is live, your coach can continue to provide additional recommendations that will help your site perform well.

Mobile Responsiveness

Mobile responsiveness isn’t exactly one of the builder’s strong suits. As opposed to more advanced platforms, mobile websites aren’t dynamically resized versions of existing sites, optimized for smaller screens. Instead, they are completely separate sites that require their own maintenance, and that come with their own price tag.

Mobile websites are also built using a different set of tools than their desktop counterparts. Meaning that if I want to update my site, I need to do it in two places with two different tools. That’s not exactly ideal. And after a one-month free trial, the mobile service costs an extra $5.95 every month. Many other modern builders include mobile responsiveness at no additional cost.

E-Commerce Store

Setting up a e-commerce store wasn’t too tough. Upon signing up for e-commerce, a software wizard popped up to point me in the right direction. Then it was time to choose one of the e-commerce templates for my store. After that, I was uploading product images and descriptions. stores allow users to accept payments from every major credit card company, plus other services including PayPal. The platform also gave me the option to choose a payment processor in case I didn’t already have one. This e-commerce review wouldn’t be complete, though, without mentioning that the out-of-the-box experience doesn’t include a mobile-friendly version of e-commerce stores, or the added security of SSL protection.’s e-commerce solutions are surprisingly robust. Aside from adding products and managing orders, you can keep track of your customers and send them marketing messages. also provides users with comprehensive reports, and makes it easy to search for customers, orders, and products. There are also a bunch of other available features including the ability to create coupon codes, customer blacklists, and tracking codes for online advertisements.

Top Pros and Cons

There are a number of pros and cons to consider when comparing this website builder against the many other popular options on the market today. While there are areas where benefits its users more than some other builders, for the most part, the offerings fall far short of the best builders, which are more elegant, intuitive, and user-friendly.


  • Over 2,500 different website design templates

  • Good e-commerce functionality

  • Option to have experts custom build your site


  • Platform lacks user friendliness overall

  • More expensive than other website builders

  • No free trial

Customer Service

If you’re customer, you do get support. Users can contact customer service in a few different ways. For technical support with the email, hosting, or the site builder, call help at 1-800-932-4678. Customer support for’s SEO, Web design, and marketing plans can be reach by dialing 1-800-311-2707. customer support also gives you the option to call 1-800-862-8658 for a free consultation regarding the quality of your website. Alternatively, you can email for help, or search the customer support portal for the answers you seek.

Free Offers

Is free? While the company doesn’t offer a free trial, there is a way to get a free website—with some serious strings attached.

New users have the ability to get a site custom built from the experts, which can be costly but is less hassle, or take advantage of the free website design. With the free option, the catch is that you have to pay the company to host and maintain your site once it’s launched. And’s rates are a lot higher than even some of the best builders around. So is really free? Not even close.

Industry Feedback About continues to attract customers, despite not offering the most competitive tools or plans. For five consecutive years, professional-services firm Deloitte has given recognition as one of the fastest growing companies in North America. Aside from that, though, there isn’t much positive industry feedback, and most reviews of are less than glowing.

Hosting Services

There are three primary hosting plans to choose from: Essential, Professional, and Premium.

  • Essential hosting on includes 300 gigabytes of storage and allows for 100 multiuser email addresses.

  • Professional web hosting offers 500 gigabytes and the same number of email addresses.

  • Premium hosting services lets users store an unlimited amount of data, and have up to 1,000 email addresses on their account.

The costs of these services are reasonable, but some of’s big-name competitors offer more robust hosting plans at lower costs.


I was surprised by appearance of the mail experience from the moment I logged in. The interface has a very clean and modern look that contrasts sharply with the rest of’s interface. In fact, email looks almost as good as any other email client I’ve used.


It was confused at first about how to actually check my email, though. I thought I’d be able to log in via the ProMail page, but that redirected me to the standard login, which for some reason didn’t work. I was finally able to log into webmail right from my website’s dashboard, so I just bookmarked that page. Overall, the email feature looks good, but is not very intuitive.

SEO Tools SEO comes in a few different offerings. The company provides full-service SEO support for individuals and businesses of any size. These plans start at $300 per month and include both on-site and off-site optimization. You also get to speak with a dedicated SEO expert on a monthly basis.

If, like me, you prefer a more hands-on approach, SEO from also comes in the form of education. You can sign up for any number of training programs that will help you learn about analytics, link building, and getting found online.


The DIY version of the builder can be used to create a decent-looking site to suit your needs, but has many limitations. We’d recommend the “Do It For Me” service instead to ensure you’ll get the best features and functionality. So, as for my website builder review, I’d suggest going with the custom-built site by the experts if you choose this provider.





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